Here is why
Businesses like Your’s use Shipmor
Same-Day Cut-Off
Orders placed by your designated cut‑off time are always picked, packed, and shipped the same day—no exceptions. This speed & accuracy helps you compete with big retailers and exceed customer expectations.
As Low As $0.50 to Fulfill
Pay simple, transparent pick-and-pack fees starting as low as $0.50 with volume tiers and no hidden add-ons. Returns are handled at the same clear rates—so your margins stay predictable. Save more with Shipmor!
Cheapest Shipping, Your Way
Use Shipmor Economy (our discounted labels for the lowest overall cost) or ship on your own UPS/FedEx/USPS account. Either way, we optimize packing to cut DIM weight and keep your per-order costs down.
What is
Ecommerce Order Fulfillment?
E-commerce fulfillment includes everything that happens between the moment a customer clicks “BUY” and the time the product arrives at their doorstep.
It includes receiving and storing inventory, processing orders, picking items, packing boxes, labelling, and shipping — plus handling returns when necessary.
ORDER PLACED
INVENTORY RECEIVED
ITEMS PICKED
ORDER PACKED
DELIVERY
A smooth fulfillment operation ensures that orders are accurate, deliveries are fast, and customers are happy.
For growing brands, handling all these tasks in‑house can be overwhelming. Outsourcing to a professional fulfillment partner similar to Shipmor frees you to focus on product development, marketing, and customer relationships which is important to grow your Business. Better still, a good partner helps you shipping costs, scales alongside your sales volume, and integrates with your sales channels seamlessly.
Focus on growing your business.
We will handle getting it to your customers.
How Shipmor’s e-Commerce
Order Fulfillment Process Works
Shipmor’s e-commerce fulfillment process is designed for efficiency and transparency. We have broken it down into four straightforward steps so you know exactly what’s happening with your inventory and orders at all times.
1Receive & Put Away
- Your products are received at one of Shipmor's 13 strategically located warehouses across the U.S. and Mexico.
- We carefully count each item, inspect for damage, and log everything into our advanced warehouse management system (WMS).
- For customers utilizing multiple locations simultaneously, this ensures quicker delivery times and more efficient last-mile shipping costs.
2Pick & Pack
Once a customer places an order, our system automatically generates a pick ticket. Using barcode scanners and optimized pick routes, our dedicated staff retrieves the items, then packs them using the appropriate materials (e.g., boxes, poly mailers, or protective wrap). We can add custom inserts, marketing materials, or branded packing slips to enhance your unboxing experience as per your requirements.
3Ship & Track
Our WMS rates shops across multiple carriers to find the most cost‑effective option that meets your promised delivery date. We print the label and hand off the package to the carrier—often the same day. Both you and your customer receive tracking information immediately so you know where each order is at any time.
4Returns (Reverse Logistics)
Returns happen—and that’s okay. Shipmor offers a streamlined returns portal where customers can initiate returns and print labels. When returned items arrive at the warehouse, we inspect and process them according to your rules (restock, refurbish, or dispose). You can also generate reports to understand return reasons and reduce future issues.
E-commerce Fulfillment Models Explained
In House Fulfillment
You manage everything internally—storage, picking, packing, and shipping. This model provides full control over the process, but can be expensive and resource-intensive as your business scales. It's best for small businesses that need tight control and have the capacity to handle their logistics.
Third-Party Logistics (3PL)
A professional fulfillment provider, like Shipmor, takes over the storage, packing, and shipping of your products. By outsourcing to a 3PL, you gain access to expertise, technology, and the ability to lower shipping costs—without needing to build the infrastructure yourself. This model is perfect for e-commerce businesses looking to scale efficiently.
Hybrid Fulfillment
A combination of in-house fulfillment and outsourcing to a 3PL. This model works well when you want to maintain control over certain product lines or local deliveries while expanding into new markets with the help of a 3PL partner. It offers flexibility and scalability.
Dropshipping
In dropshipping, your supplier or manufacturer ships products directly to your customers, eliminating the need for you to store inventory. This reduces your operational costs, but limits your ability to control product quality and branding. It’s an ideal model for businesses that want to minimize overhead and inventory risk.
Which Fulfillment Model is Right for Your Business?
If you're unsure which fulfillment strategy fits your business, our experts can help you evaluate your needs based on cost, control, scalability, and customer expectations. Contact us for a personalized consultation.
1PL, 2PL, 3PL, 4PL, 5PL: A Quick Overview
While 3PL is commonly used in e-commerce, it’s helpful to understand how other models differ in terms of logistics control, scope, and cost. Here’s a quick comparison of 1PL through 5PL:
| Service Name | Who Handles It? | Scope of Services | Best For | Example |
|---|---|---|---|---|
| 1PL – First-Party Logistics | The company itself. | Owns transport, warehousing, and staff. | Small businesses or local deliveries that want to maintain full control. | A bakery delivering products with its own vans. |
| 2PL – Second-Party Logistics | Asset-based carriers (trucking companies, shipping lines, airlines). | Focused on transportation only (air, sea, or road). | Companies that need shipping capacity but want to manage their own warehousing. | A manufacturer hires FedEx Freight for transportation while managing their own inventory. |
| 3PL – Third-Party Logistics | Outsourced fulfillment providers (like Shipmor). | Handles storage, inventory management, picking, packing, and shipping. | E-commerce and scaling brands that need fulfillment expertise. | An e-commerce apparel brand using a 3PL to store inventory and ship orders through platforms like Shopify and Amazon. |
| 4PL – Fourth-Party Logistics | Supply chain integrators. | Manages multiple 3PLs, carriers, and freight forwarders. | Large enterprises needing end-to-end coordination and optimization. | A global electronics company using a 4PL to manage a network of 3PLs across multiple regions. |
| 5PL – Fifth-Party Logistics - This is where Shipmor fits more! | Network orchestrators using advanced technology and data. | Uses AI and big data to manage entire supply chains, including logistics providers. | Global businesses looking to optimize supply chains at scale and reduce costs. | A global marketplace partnering with a 5PL to optimize shipping routes and inventory distribution across continents using predictive analytics. |
Which Model Is Right for Your Business
Small Local Businesses:
1PL or 2PL for control and simplicity.
Scaling E-commerce Brands:
3PL for warehousing and fulfillment expertise.
Large Enterprises
4PL for end-to-end supply chain integration.
Global Corporations
5PL for tech-driven supply chain orchestration and optimization.
Ready to find the perfect fulfillment solution for your business?
Talk to one of Shipmor’s friendly experts today and let us help you streamline your logistics with the right model for your needs!
Pricing & Pick-and-Pack Costs
At Shipmor, we believe in complete transparency when it comes to pricing. You will always know exactly what you are paying for, with no hidden fees. Here’s a breakdown of the key components of your fulfillment bill:
Receiving
- Charged per pallet or unit.
- Includes counting, inspecting, and logging inventory into our advanced warehouse management system (WMS).
Storage
- Based on the cubic feet or pallet space your products occupy.
- We offer scalable plans, ensuring you only pay for the space you use.
Pick Fees
- Usually charged per item picked.
- Outsourcing pick-and-pack often saves you money compared to hiring seasonal staff.
Packing Materials
- Includes boxes, poly mailers, dunnage, and tape.
- Special packaging or kitting can be handled for customized orders.
Postage / Shipping
- We pass actual carrier rates minus our negotiated discounts directly to you, ensuring cost-effective shipping.
Optional Services
- Includes kitting, custom packaging, and special projects like subscription boxes or limited edition bundles.
Simple & Transparent Quote
For some projects, we offer an all-inclusive quote, which combines handling fees (including both inbound and outbound) with the shipping cost, providing you with a clear and straightforward price..
Get a quote tailored to your volume, SKU count, and special requirements.
Support for Small Businesses & Startups
Starting a business is hard. Shipmor is designed to make logistics easier for entrepreneurs, Kickstarter campaigners, and growing SMBs. Here’s how we help small businesses succeed:
1. Low Minimum Order Quantities (MOQs)
Unlike some 3PLs/5PLs that require hundreds of orders per month, we welcome startups and provide room to grow.
2. Fast Onboarding
You can connect your store, ship inventory, and go live in a matter of days—not weeks.
3. Hands-On Support
Our “dedicated customer service” approach means you will have a dedicated account manager who understands your business and is available via phone or email.
4. Scalable Technology
Our platform scales as you grow—whether you are selling 50 orders a month or 50,000/day.
This approach empowers small brands to compete with major retailers without investing in warehouses, staff, or complex tech.
Shipping & Delivery Options
We work with multiple carriers—including USPS, UPS, FedEx, DHL, and regional couriers—to provide the best rates and fastest transit times for each order. This flexibility ensures that your customers get the best shipping options available.
Domestic 1–2 Day Delivery
- With our network of 13 warehouses across the U.S. and Mexico, we can reach most U.S. addresses within two days.
- Orders placed before cut-off times are shipped the same day, ensuring quick delivery.
International Shipping
- We support DDP (Delivered Duty Paid) and DDU (Delivered Duty Unpaid) options to minimize customs surprises for your customers.
- Our cross-border support extends to multiple fulfillment facilities.
Fast & Most Affordable Shipping
Ship the same day and save more. Choose Shipmor’s low-rate labels or your own carrier for quick, budget-friendly delivery.
Scheduled Shipping
Need to ship orders in batches on specific dates? We can schedule shipments to align with your marketing campaigns or product launches.
Returns Management
We provide pre-printed return labels and portal support to make reverse logistics seamless for both you and your customers.
Integrations & Platform Coverage
Shipmor’s fulfillment platform integrates with a wide range of ecommerce and marketplace systems so you can streamline order flow without manual effort.
Ecommerce Platforms
Shopify, WooCommerce, BigCommerce, Magento, Squarespace and many others.
Market Places
Amazon, Walmart Marketplace, eBay, Etsy, TikTok Shop—and more.
Shopping Cart Plugins
Order Desk, EasyShip, Ecwid, and others.
Custom Integrations
Our API allows developers to build custom connections, and we support manual CSV uploads for marketplaces we don’t integrate with natively.
Connecting your store is as simple as clicking “Add Integration” and granting permission.
Once connected, orders automatically sync to our system, and tracking updates flow back to your store and customers.
Why Shipmor vs Other E-Commerce Fulfillment Providers?
Choosing the right fulfillment partner is critical for scaling your business. As a 3PL & 5PL fulfillment company, Shipmor goes beyond providing basic services—we understand your needs and work with you to offer the best solutions tailored to your unique business model. Here’s what makes Shipmor stand out:
Accuracy & Reliability
- Order accuracy rate: Over 99.9%.
- On-time shipping rate: Among the highest in the industry.
- We understand how important it is for your customers to receive their orders on time, and our robust processes ensure reliability in every shipment.
Nationwide Network
- With 13 strategically located warehouses across the U.S. and a facility in Mexico, we ensure faster delivery times by reducing shipping zones.
- This setup allows us to reach your customers quickly and efficiently, enhancing their experience and satisfaction.
Dedicated Support
- We believe in building personal relationships with our clients. Each client is assigned a dedicated account manager who fully understands their business.
- Our customer service is available via phone and email—ensuring direct, timely support. No generic support tickets, just real human connections.
Advanced Analytics
- Our real-time dashboard gives you instant access to vital data, including:
- Inventory tracking
- SKU velocity reports
- Shipping cost analysis
- These insights help you make data-driven decisions that optimize your operations and drive growth.
Flexible Pricing
- We offer transparent pricing with no hidden fees, and no long-term contracts.
- We also provide month-to-month service options, giving you flexibility as your business scales.
At Shipmor, we don’t just provide fulfillment—we work with you to understand your business model and offer tailored solutions that benefit your customers. Our focus on service quality and technology ensures that your brand can scale with confidence, without being treated like “just another merchant.”
Industries & B2B/Wholesale Capabilities
At Shipmor, we tailor our 3PL & 5PL services to meet the unique needs of a variety of industries. Here’s how we support different sectors:
Home & Garden Furniture
- Manage large items with ease, ensuring safe and efficient handling, storage, and delivery.
- We offer specialized solutions for furniture logistics, including bulk shipping and custom packaging to maintain product integrity and reduce damage during transit.
Apparel & Accessories
Keep your inventory organized by style, size, and color with advanced SKU management.
Health & Beauty
Maintain product integrity with climate control and lot tracking to ensure compliance and quality.
Subscription Boxes
Assemble kitted orders and ship on recurring schedules to meet your subscription model needs.
Consumer Electronics & Gadgets
Secure storage and cushioning to protect high-value items during fulfillment.
Wholesale / B2B
- We handle EDI, palletized freight, cross‑docking, and retailer routing requirements.
- Need ASN/GS1 label compliance or retailer prep? We have got you covered.
Our flexible infrastructure means you can serve both retail partners and end consumers from the same stock pool, simplifying inventory allocation and logistics.
Ready to Ship Faster?
Your customers deserve lightning-fast shipping.
You deserve a fulfillment partner that actually delivers on promises!
Call us at 1-877-888-4553 (Toll Free) for immediate assistance oremail us at info@shipmor.com for further assistance.
Our team responds within 24 hours.
Choose Shipmor for scalable fulfillment solutions that adapt to your business needs and expand your operations beyond your limits with our fulfillment centers. Learn More
Have Questions ?
Contact us
